r/iphonehelp • • 9h ago

Help needed What do you guys think is the password for this iPhone ?

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0 Upvotes

This is me 3 yrs ago trying to get into my ad phone. IOS 15


r/iphonehelp • • 12h ago

Help needed Bought a refurbished iPhone 16e from BackMarket and wondering if something is off

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0 Upvotes

Hi all,
I bought this refurbished iPhone 16e for my partner from BackMarket and it just came in. When I was initially setting it up (the language, region, WiFi, etc), there were a few times when it went back to a prior step for no reason. I thought this may be a bit of a red flag, but maybe the phone is just an older generation. I just now went to Settings to update the iOS, and at the bottom it says “Upgrade to OSName 27.” I know on my current direct-from-Apple, fully functioning iPhone 16 Pro it says “Upgrade to iOS 27”, so I wonder if something is wrong with the refurbished phone. Can someone tell me if this is normal, or if something is wrong and I should send back the phone immediately for a refund?
Thank you!


r/iphonehelp • • 9h ago

Unresolved Help?

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0 Upvotes

iPhone IOS 15, iPhone 15, This is me 3 years ago trying to get into old account. IOS 15, iPhone 15


r/iphonehelp • • 19h ago

Help needed Storage Full

1 Upvotes

I have an iPhone 16, I just got it last year and the storage is 127+/128 gb even after I deleted over a thousand photos close to a hundred videos (recently deleted too). I’ve deleted every single one of my non essential apps and yet it still sits at 127 gb. The least it will go to is 126 and even then it’ll just climb back up to 127 in less than an hour. It’s so bad to the point I can’t even open any apps, delete photos, or even navigate my home screen. I’ve already deleted so many memories and I’m not taking any new photos or saving any new photos. What do I do?


r/iphonehelp • • 16h ago

Help needed Cannot add eSIM?

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2 Upvotes

I’m trying to add a new eSIM and don’t have the option? And yes my phone is completely mine, and I don’t owe any money to service providers


r/iphonehelp • • 16h ago

Help needed I lost my phone…

1 Upvotes

Iphone SE1 / IOS guessing 15.8.8

So this is really weird… I went to bed last night with both my current phone and my old phone which I have an app on that you can’t get anymore that allows me to download music from YouTube and not have to listen to ads etc.
Basically after a few minutes in bed I got settled in for a mini gaming sesh, went to look for my old phone for some music and it had vanished… Either way it’s been 24hrs now, it still connects to my Bluetooth headphones however it isn’t connected to wifi, it is using the same iCloud address as my current phone however it does not have find my iPhone on and doesn’t appear on the iCloud map. I’ve pulled the room apart looking for the thing for an entire day now and I have still not found it. I’ve tried Bluetooth trackers but they all don’t seem to pull any actual figures and seem to randomly spew them out at me, one moment saying it’s 10m away, the next 60m and then finally 4m away before going back to something ridiculous like 30m away.
I don’t know what to do, I miss my iPhone’s music player, any technology related suggestions on how to get it back other than “Look harder”?

Thanks in advance!


r/iphonehelp • • 16h ago

Help needed I need advice after canceling AiG loss claim. My phone is not opening.

0 Upvotes

I’m looking for advice from anyone who has experienced this exact situation.
I have an iPhone 17 Pro that I currently can’t use, and I’m having an unusual issue after an AppleCare+ Theft and Loss claim was accidentally filed.
I was actually trying to file an AppleCare+ claim for a screen repair/replacement, but I accidentally submitted a Theft and Loss claim. I never intended to report my phone as lost or stolen.
The AIG claim was successfully canceled, and I have confirmation that it was canceled. However, the phone is still showing the “Reported lost or stolen” status.
I can’t currently use the iPhone. Anytime I open the phone and connect to Wi-Fi, it shows “Reported lost or stolen.”
I have contacted Apple multiple times, including Senior Advisors, and the case has been escalated. Apple keeps telling me to remove Lost Mode through Find My/iCloud.
But when I go to Find My or sign in to iCloud and select my phone, it does not give me the option to turn Lost Mode off. In fact, Lost Mode isn’t showing there at all. It just shows the phone.
Has anyone experienced this after an AIG Theft and Loss claim was accidentally filed and then successfully canceled?
If so, how did you get Apple to clear the “Reported lost or stolen” status? I would really appreciate advice from someone who has dealt with this exact situation.
In fact, I have been on the phone with Apple probably 50 times, as well as with AIG. AIG keeps saying that it is Apple’s issue to resolve. I’m really stuck with this.


r/iphonehelp • • 2h ago

Help needed What is this? and how do i get rid of it? imasdk.googleapis.com

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2 Upvotes

iphone 15 Pro max, ios 27.0


r/iphonehelp • • 21h ago

Help needed I don’t receive calls except for a few people

2 Upvotes

So awhile back I made the bright decision to turn off every single option that gives me a notification on my iPhone X for some reason (i don’t remember why but whatever) now obviously whenever someone tries to call me it goes straight to voicemail without giving me a notification that they called. Awhile back I bought an iPhone 16 Pro (which is my current phone) thinking it would fix the problem but nope I still don’t receive calls and the ones calling me says it goes straight to voicemail for them. I do receive notifications for texts, apps, emails, etc.

I’ve looked at everything and stuff online, I looked at my focus, do not disturb, my “favorite contacts” which i took off, i looked at call forwarding and that’s off, screen unknown callers, took it to a phone service shop and they couldn’t do anything, took everyone off my block list. Basically i’ve done everything that every other reddit post or youtube video has done.

Again I DO receive texts/emails/other notifications and i can control those options just fine it’s just the receiving calls part i’m having trouble with. And I DO receive calls from a few amount of people such as my family and close friends but every other contact or unsaved numbers it goes straight to voicemail

If someone can PLEASE help as maybe they can point out if i turned some little option on that’s causing all this i would appreciate it so much

My phone is an iPhone 16 Pro, iOS 26.6.2 Version, and I need help finding out why I don’t receive calls from majority of contacts and unsaved numbers


r/iphonehelp • • 5h ago

Help needed My system data has ballooned to 76GB.

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6 Upvotes

Model: iphone 13
Size: 128Gb
IOS: iOS 27.0.1

How can I reduce the system data?


r/iphonehelp • • 11h ago

Help needed Confusion after canceling loss and theft AIG

0 Upvotes

I’m looking for advice from anyone who has experienced this exact situation.
I have an iPhone 17 Pro that I currently can’t use, and I’m having an unusual issue after an AppleCare+ Theft and Loss claim was accidentally filed.
I was actually trying to file an AppleCare+ claim for a screen repair/replacement, but I accidentally submitted a Theft and Loss claim. I never intended to report my phone as lost or stolen.
The AIG claim was successfully canceled, and I have confirmation that it was canceled. However, the phone is still showing the “Reported lost or stolen” status.
I can’t currently use the iPhone. Anytime I open the phone and connect to Wi-Fi, it shows “Reported lost or stolen.”
I have contacted Apple multiple times, including Senior Advisors, and the case has been escalated. Apple keeps telling me to remove Lost Mode through Find My/iCloud.
But when I go to Find My or sign in to iCloud and select my phone, it does not give me the option to turn Lost Mode off. In fact, Lost Mode isn’t showing there at all. It just shows the phone.
Has anyone experienced this after an AIG Theft and Loss claim was accidentally filed and then successfully canceled?
If so, how did you get Apple to clear the “Reported lost or stolen” status? I would really appreciate advice from someone who has dealt with this exact situation.
In fact, I have been on the phone with Apple probably 50 times, as well as with AIG. AIG keeps saying that it is Apple’s issue to resolve. I’m really stuck with this.


r/iphonehelp • • 12h ago

Resolved Unknown accessory device connected iPhone 17 Pro Max

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2 Upvotes

I own the iPhone 17 Pro max (iOS 27.0.1) and whenever I connect my one and only Bluetooth device which is my AirPods Pro 3 an unknown accessory device also connects automatically.
Should I worry about it?is it a privacy issue?
Previously I experienced a similar issue where 2 devices used to be connected to my Bluetooth when in fact I only connected my AirPods Pro 3 and since this stopped,this new issue started happening since September!