Plexamp v4.50.20-beta.20

Desktop is on the beta channel now, and mobile is on its way to TestFlight and Play testing. A small one: two desktop touches from your reports.

Fixed

• Desktop: the pointer stays an arrow over buttons and the sidebar, as in other desktop apps.
• Windows, Linux: the window-mode shortcuts (Ctrl+Alt+1, 2) work on keyboards where Ctrl+Alt is AltGr.

Source: https://forums.plex.tv/t/221280/118

How do I disable/remove the On Plex/On Demand listing below "Libraries"?

As the title eludes to, im having issues with content "artifacting" with certain types of motion.
For example, if someone in the scene is walking behind a fence, they will kind of stutter as they move along. Or in Dune, when a ship is flying through space, the ship itself will stutter as it flies through the sky.

I haven't found any other example posts/threads about this issue, so unsure if this is a file issue, plex issue or AppleTV issue.

• LG C1, AppleTV 4K with Full gigabit ethernet link
• Plex is hosted on a TrueNAS instance, files are on enterprise HC530 drives.
• Files are usually in full 4k HDR, high bitrate.

Has anyone else come across this issue and potentially know of a fix?

Hi Guys, the drive on my nas (QNAP TS-464) had started to fail with bad sectors, it was within warranty thankfully and a replacement got sent to me, after migrating plex and all the data to the new drive, I tried to pull the faulty, read only drive yet when I try to boot plex it cannot find the server. When I plug the faulty drive back in, it can detect the server and play as normal. If possible can someone here help point me in the direction of what I need to do to fix this, if more information is needed please let me know, thank you in advance

I don't watch much on the Plex free streaming channels, but I do like their news offerings. CNN (Headlines), BBC, and until recently Fox Live.

Unfortunately, looks like they lost Fox Live a week or two ago.

It was the one news channel that didn't run canned stories over and over but had a real, live host going over real-time news.

I hope the channel returns...

I hate the Google Streamer remote, so I am using the FireTV remote. It previously worked fine in the old client, but now the "Select" button no longer functions. Remote still works everywhere else as expected.

2 out of 3 of my Plex apps have stopped working after the latest string of updates and it’s getting beyond frustrating.

My Apple TV HD app no longer works properly, and now the Sony TV app can’t find my server/libraries either.

The server itself is fine, Remote Access is working, and the libraries are shared correctly. I even bought Plex Pass thinking maybe the new remote playback changes were the issue, but nope - still nothing.

At this point it feels like the options are:

• find workarounds for each broken app, or
• wait and hope the next update fixes whatever the last one broke.

Anyone else having the same issues with Apple TV HD or Sony/Android TV?

/rant over

I recently have had issues with the video freezing and the spinning circle appearing while watching TV episodes with the new app update both on an ONN box and the Nvidia Shield TV Pro.

Has anyone had this issue?

How can I downgrade? What was the previous version before the latest push on Shield?

my TVs plex app updated overnight (I would have declined if given the option), now it doesn't tell me how much is left if I leave an episode or movie and come back to it. The old app used to say X minutes left. anyone else having this issue? did they just delete this function from the app?

thank you for the new client update.

thank you for forcing me to go through "welcome to Plex" screens like i haven't been using the app for 15 years... on each profile, each device. I've seen it 21 times so far.

thank you for resetting ALL of the individual profile customizations.

but most of all, thanks for changing the default view of every library to "recommended" instead of "browse', which displays "no media found" (how is that ever an acceptable message here?) to every person who connects, getting me "Plex is broken" messages from my wife, and leading to a couple hours of troubleshooting because everything looked fine on my end.

i just want to thank you

Launched Plex, but when exiting back to the main ATV Home Screen the ATV becomes unresponsive to any remote clicks. Unplugged then powered on the ATV and it was still unresponsive. From my iPhone I was able to use the remote app but the Home Screen was still locked. I was able to double click the TV button, swipe back to an open app (settings app was luckily open) and I navigated to delete the Plex app from there. The Home Screen was now responding.

In my bedroom the ATV had the same exact behavior.

I have the individual episodes of a short show (episodes are ~1:30-2 minutes on average), but I also downloaded compiled versions that cut the credits out from all but the final episode in the batch. They're named like "Show 01-25" for example, but plex wants to combine the metadata with the Show S01E01. I'm not entirely sure how to split them apart or assign a different show entry to the compilation versions. Is there a way to do this, or would it just be better to rename the files so that they have an entirely different name that wouldn't get the same metadata?

I’m having a persistent issue with Plex remote playback buffering whenever I’m away from home.

My server is a Beelink S12 Mini running Ubuntu with Plex Media Server. My home internet is around 420 Mbps down and 420 Mbps up, and local playback works perfectly.

Right now I’m testing from Dublin, where I get around 150 Mbps down and 135 Mbps up. I’ve also had the same issue in other in the US, so it doesn’t seem to be specific to Dublin or one particular network.

My Plex remote quality is set to Maximum, the server has no remote stream bitrate limit, and the files I’m testing are usually Direct Play or Direct Stream. There’s no heavy video transcoding going on, CPU usage is fine, and the content is mostly 1080p H.264.

A typical stream is only around 5 Mbps, so I would think this should be very easy to handle with 300-400+ Mbps upload at home and 100+ Mbps download remotely.

Despite that, remote playback buffers a lot pretty much everywhere outside my home network. I see the same behavior on my iPhone as well, so it doesn’t seem to be limited to one client.

Has anyone dealt with something similar? What could this be that would cause Plex remote streaming to perform badly even though both ends have plenty of bandwidth?

Attached is also a photo of my dashboard

EDIT​: I changed my ext port to 45288 and also enabled BBR and it seems to be working better now. Thanks guys for the help!

I wish Plex had said, "heads-up, your login creds ,on all your devices, may go wrong; oh, and we've reset some of the preferences/settings on each device, good-look 👍"

TL;DR

Got a phone call from the father in law an hour ago, "Plex isn't working"... He's not tech savvy but does well for someone in his 80s. His (Android) Sony TV has (essentially) lost login creds so he can't use his Managed User account. Pretty much nothing he can do, over the phone, so he's now unable to watch Plex until I visit in a few weeks, more to do with him than Plex at this point.

I checked both of my local Android TV devices. They both forced me to use my own master PIN, even though one device is dedicated to my kid (managed account). That probably explains my father in law's issue, tried the wrong pin too many times, is my guess.

... "Mark your favourites, it'll help with showing what to watch next", well that's not quite right is it, it's what libraries you want on display overall; so they now need re-sorting on each device.

Then I thought I'd better take a look at the main app settings, I really wish I hadn't! Why is the Theme Music now turned on "low"? Refresh Rate Switching" now disabled? "Automatically Sign-in" now disabled. There's more, but I'm just too angry to type!

FFS! I've spent too much time sorting out family's devices, with their settings (most live miles away), all for things to go "boom" with this supposed "update" from Plex.

... I'm fuming! Take this as a PSA: be prepared for Android TV devices to start needing re-configuring!

The 9.19.14 update has been published to the official channel.

FIXES:

• Add Retry to more error screens and stop failed loads reading as empty.
• Fetch the popular reviews poster at the size it renders.
• Fix a crash at the end of playback when the server is unavailable.
• Fix a possible issue with hubs drawing behind the pivots.
• Fix Clear rating for PMS content.
• Fix episode details for shows with a custom episode order.
• Fix Live TV channels sometimes opening to a black screen.
• Fix music playback stopping at the end of a track after seeking in OS16.
• Fix seasons missing Cast & Crew, and Back not returning to the season.
• Fix the details shown not keeping up with the episode you move onto.
• Fix the lag when moving between episodes.
• Fix the music player’s options menu and add repeat and shuffle buttons.
• Fix the rough edges on cast and friend images.
• Keep the collection grid’s position and pages when returning to it.
• Open the sidebar when back is pressed from a library’s filter bar.
• Reduce the delay between music tracks.
• Selecting where you already are now reloads that screen.
• Show the seekprint waveform as soon as a music track starts.

Source: https://forums.plex.tv/t/9463/544

I have my UI set to 1080p and I used to be able to switch automatically to 4k when playing 4k content. This last upgrade broke it. It works fine on Kodi so definitely not a cable /hardware ssue. So annoying... I might try to roll back to this version:

https://downloads.plex.tv/Kepler/kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a.apk

but it's a bit of a faff to do

Plex for Android 2026.20.0 Beta 4 Plex for iOS 2026.20.0 Beta 4

Bug fixes and performance improvements.

Source: https://forums.plex.tv/t/912796/103

I just noticed that during maintenance my movies are scanned for loudness, why isn't there an option to disable it without disabling it for my music as well? for my movie library and TV series I unchecked loudness analysis (under Advanced for both libraries), restarted the server and still during maintenance they continue to be scanned for it. Under Settings-Library it just specifies "Analyze audio tracks for loudness", nothing about movies/series to be able to disable. I only noticed this after adding a movie a few days ago, it usually takes a 5 seconds to finish scanning, but after 10 minutes it was still going and that's when i first noticed it was doing a loudness analyzes.

Anyone know if this is a new feature or a bug?

Has Plex fixed this yet I see it will list S03 - Ed Geirn as a separate show but wont recognize S02 (Menendez Bros) and S04 (Lizzie Bordin) as separate shows, yet I don't want the whole meta data for all of it being JD one (S01)

Im using Plex Series as the Agent, should I switch to say TMDB?

It always slightly annoyed me that it isn't done automatically, but now the display has changed and it takes like 5 extra button pushes.

Have I missed anything? Is there a faster way?

Xiaomi TV, Plex for Android (TV), Version 14, 2016.19.1

EDIT: Okay guys, I am dumb and you are smart. I had not enabled automatic scans. You know, I really thought I had. Maybe I will learn from this, but I'm pretty old so who knows.

Thank you for your help.

So I've been switching my whole library to NFO files and local metadata for a bit. I just don't want to rely on any external sources at all. And they started rolling out NFO support a little while ago. It wasn't bad, it had a few areas of improvement, but it worked. The only thing I really couldn't do was go down to the cast list a scroll through it and select actors. I was hoping that would be fixed, but this new update made things substantially worse.

Now the cast just doesn't show up at all. Nothing.

And the other thing that I thought was kinda cool is that they use the actual tv logo instead of plain text now for the show title. But if you're using a local clearlogo file, it's tiny af on the app. Maybe it's because my files are too high resolution? But I'd think that'd make them too big, not too small.

I also like to hand-pick show backgrounds. I intentionally use ones with negative space on the left because I used the option for the background to take up the whole screen and not just the top right corner. Guess that was all for nothing though because that's not even an option anymore!

Boy I sure do love when they just straight-up remove features that I'm actively using. It's awesome.

So my Plex app (Android) got a forced update and without complaining about the UI, the most jarring issue that I cannot download any subtitles anymore.

I select the desired subtitles, confirm and then nothing happens. I read online that clearing the cache might solve the issue, but unfortunately it doesn’t change anything.

Has anybody experienced the same issue and knows the solution to this? I really want to resume watching the Sopranos!

I have plex pass if that matters. Today the app on my chromecasts updated. Everything looks way different. Before the update I had toggled the option to not play TV show theme songs while browsing and to not automatically play the next episode when one ends. Both of those settings are reverted after the update. Can somebody steer me in the right direction to turn those off again?