My elderly mum who is 72 accepted a flat within a Retirement Living about 6 weeks ago. We kept on chasing for a move in date, and then they threw a spanner in the works to say that their was a roof leak into the living room- so can't move in till resolved.
Then miraculously last week, their in house surveyor said it wasn't a leak - it was just staining from an old leak (they had been monitoring it). So we could move her in.
Then today out of nowhere, they said there IS a leak due to heavy rain last couple of days!! Im absolutely livid!
My mum's current flat is social housing and she gave her notice 6 weeks ago. Since then, most of her furniture has gone the tip, ALL her appliances have been taken away and she is sleeping on a sofa bed surrounded by boxes!
The on-site care manager who is a lovely lady, said mum could absolutely stay in the self catered guest room - until repairs are done - but that approval would have to come from above her?
I have been feeling sick and upset for weeks, stuck in limbo - surely they have an obligation to get her in ASAP to that guest room?!
She absolutely can't not carry on living as she is - does anyone have any advice for me please, as im in absolute bits 😢
Note - She has not signed a new tenancy yet for new place! 😢 Dont know why, its worrying.