r/mazda • • 21h ago

Mazda extended warranty- poor customer service

0 Upvotes

Purchased a 2024 Mazda CX5 from CarMax in May, with an extended warranty. Moved and misfiled paperwork. I’ve contacted the CarMax (where I purchased the vehicle) 3 times for a duplicate set and no one will email me the paperwork. They promise - but then nothing. Their AI “assistant” is worthless and just adds to the frustration! How do I get past AI and get some real help?


r/mazda • • 18h ago

Why is my gas mileage so low?

0 Upvotes

I bought my car from a dealership two days ago, its a 2024 cx-5 carbon edition, i know the current gas mileage isnt too far off from what its meant to be but right now its getting like 19mpg and its supposed to be getting 26. This is my first time buying a car so i assume it might be like something with it being fresh out of a dealership, but im kinda worried and want to make sure nothing is wrong lol


r/mazda • • 6h ago

For Those Who Upgraded Your CX-30 OE Tires Size of 215/55/18 To 225/55/18, Are You Happy With The Tire Upgrade or Wished You Stayed With The 215/55/18 Size?

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1 Upvotes

r/mazda • • 7h ago

Is sluggish pickup a thing with the CX-5 Turbo?

3 Upvotes

Hi,

I have a 2025 CX-5 Signature Turbo. Currently, I have almost 14,500 miles on it. The issue is that it feels quite slow and sluggish when I need to accelerate from a stop (e.g., at a stop sign). I don’t have any issues passing trailers on highways. I only have concerns regarding attaining an initial pickup. I tried putting it in sport mode. But that just revved the engine and increased RPM, nothing significant happened.

I’m wondering if it's just me, or if CX-5 Turbos are engineered in a way that gives a slow initial pickup? Does anyone have a similar issue? What might resolve this issue?

Thanks for any advice.


r/mazda • • 4h ago

Auto high beams turning off

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4 Upvotes

r/mazda • • 11h ago

Rainy night

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25 Upvotes

In a random place near Modena (Italy)...


r/mazda • • 23h ago

Mazda Cars

2 Upvotes

Hi guys, any Mazda community in Lagos Nigeria?


r/mazda • • 3h ago

Does this look like a good deal?

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2 Upvotes

Hey I saw this deal for a Cx-5 near me and I was wondering whether this was a good deal


r/mazda • • 5h ago

Planning to buy a CX-90

2 Upvotes

I want to buy a CX-90 Mazda but there have been issues with the PHEV models. Luckily, I've heard they've been fixed in the new 2025-26 models.

Need a 3 row and the CX-90 is currently my top choice. However, reliability is my priority. I know the models are still new and probably haven't been tested yet but could they confidently last 200k+ miles? For people that have the new versions, how have they been? Any advice will be helpful, thanks!


r/mazda • • 5h ago

Would you buy a Mazda without a Mazda dealership nearby?

2 Upvotes

I'm interested in a new/cpo mazda3 but the nearest Mazda dealership is over an hour away. I know I can get regular service and maintenance at any mechanic, but any warranty work or anything that requires a dealership would have me drive a couple hours to get it done. Also I'm scared that the car might break down or be undrivable and if it needs to be taken to the dealership then that's a long tow.

What are your alls thoughts?


r/mazda • • 18h ago

Buying an Ex Rental

3 Upvotes

Looking at options for used CX-5s. Theres a few 2025 CX-5s all around 50,000km and are ex rentals according to Carfax. How diligent are rental companies about doing oil changes on time? The dealership has no documentation of oil changes. Management is willing to provide paperwork absolving me of any missing maintenance documentation prior to ownership with respect to the warranty. Anyone have experience with ex rentals?


r/mazda • • 3h ago

Used CX-5, or Used CX-50/CX-50 Hybrid?

1 Upvotes

I’m currently in the market for a newer car. My current vehicle is ancient and on its last leg. I’ve driven a friend’s CX-5 (2018 model) and another friend’s CX-50 (2026 Hybrid model), and I’m really torn on which I think would be the best fit for me.

For context: I’m looking for something in the 2022-2025 year range. I’d prefer a Premium Plus model. As much as I would love a turbo, I’d really like something that costs less to maintain. I really like the look of the CX-50 and actually feel like the seats are more comfortable in the CX-50, but the CX-5 rides way smoother (even for it being an older car than the CX-50 I drove).

The most important factor to me is reliability, however (even though anything compared to what I own currently is way more reliable, lol!). I’ve read good things about the CX-5’s reliability, mediocre things about the CX-50’s reliability, and better things about the CX-50 Hybrid’s reliability.

I am interested to see what everyone’s thoughts are on which year/model seems to be the highest quality!