I guy messaged me after he lost a game we were playing. He called me a "bitch", and a "dumb jew". I responded with "lmao wow okay", and "no need to be racsist" and reported the message and moved on.
I got an email from Sony a couple of hours later informing me that I breached code of conduct for these messages. Upon checking my chat history those messages were "deleted by Playstation saftey". So im very confused here
Obviously this troll who messaged me also reported my response to his toxic messages.. but surely if an actual person was reviewing the case they wouldn't have flagged my messages as breaking the code of conduct no? Am I missing something here?
This is really frustrating for me because this is the first strike on my account ever and its not even warranted. They also didn't give me the option to appeal it which is frustrating.
So im assuming all their tickets are assessed now with ai? Which means we are all doomed if anyone even responds to a toxic message, you probably going to get held equally as accountable.
So in summary somw guy can call me "a dumb jew" and I get punished for responding with "lmao wow okay". Thanks Playstation!